Frequently Asked Questions
Shipping
What countries do you ship to?
What countries do you ship to?
We currently ship worldwide. To enquire about the cost of shipping to a different destination, other than Australia, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Every piece is custom-crafted with care and precision to reflect the unique character of your home or business. Since all signs are made to order they require a standard three-week lead time from when the order is placed until delivery.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unused, have any tags still attached, and include all the original packaging.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).